Register and monitor all data about your shipment, with different fields and conditions available per shipment type (AIR/ROAD/SEA/RAIL)
Billing tab with receivables and payables side by side. Issue an invoice directly for shipment, register payables, see sell & cost info, profit and margin
Simple edocs management, with drag and drop features (directly from email), split PDFs, export to PDF from images, XLS, word, etc, merge multiple documents, rearrange pages
Generate Transport orders, client notifications, arrival notice. Integrated order management system, with options like multiple loading and unloading addresses. Arrival notice with direct client email delivery of predefined / customized text.
Packing and Routing
Dedicated sections for packing and routing with automatic calculations for chargeable or transit time.
Customized dashboard for each department. Access to details like revenue, costs, profit, per shipment or general, side by side Estimations vs. Actual invoice data
You are always in control
Multiple and intelligent filters shows you the data you need in less than 1s.
The platform starcargo.app is managed by EMFLY SOLUTIONS SRL, a limited liability company, organized and functioning in accordance with the Romanian laws, having its registered office in Slatina, Olt county, 5 Toamnei street, bl. 3, sc. D, ap. 17 and its working point in Bucharest, District 1, 6-12 Copilului Str., building 1, ground floor, registered with the Trade Register under no. J28/712/2007 and having the Unique Registration Code RO22369735 (hereinafter STARCARGO / Supplier ).
Accessing and using starcargo.app platform is deemed as an implicit consent to comply with STARCARGO Terms and Conditions as described herein, including the purchase and use of the services available on the site (hereinafter the Website / Services) as well as any other terms and conditions / policies accessible on the Site.
We reserve the right to modify at any time the content of these Terms and Conditions, without having to notify in advance the entities using the Website and/or the Services (hereinafter referred to as Users / Clients). You will have permanent access to STARCARGO Terms and Conditions so you can consult them at any time.
This document is applicable to all orders or accounts made through starcargo.app. We assume that you have become aware of these Terms and Conditions before placing an order or opening an account. All orders and the opening of the account implies the acceptance by the User of these terms and provisions by checking the box "We are aware of the Terms and Conditions for the use of STARCARGO Services". STARCARGO services are available exclusively to legal entities and / or authorized individuals operating in accordance with applicable incorporation law.
New updates that may be added to the Services or any additional Services available on the Website will be subject to these Terms and Conditions. If the User continues to use the Services after any changes, it is assumed that he agrees to such changes.
SERVICES AND RATES
As an operator of starcargo.app platorm, the Supplier provides ther Clients with access Services to CRM, RFQ and Quote, Shipments, Invoicing and Accounting and assistance for such Services, data backup, by offering the Services free during the demo period and in the form of a subscription thereafter.
The Services can be accessed on the computer using a compatible Internet browser (eg Google Chrome, Mozilla Firefox, Safari) or from iOS or Android smartphones, without the need to install any additional applications.
2.1 Free Services
Access and use of the Services is FREE for a 30 (thirthy) day demo period.
Users can opt for the payable service package at any time or after the lapse of the 30 day demo period, case when different terms and conditions may be agreed between the Parties.
The Tariff for accessing and using the STARCARGO Services is provided when the online purchase order is completed. Payment for Services by the Customer represents acceptance by him of the Tariff offered by the Supplier for the use of STARCARGO Services.
The Customer will have access to the selected Services package and having the Tariff applicable on the date of acquisition. Payment for Services will be made in advance, online through payment processors selected by the Provider or through bank transfer. After validating the payment, the User will receive access automatically to the purchased Services package.
2.3 Refund Policy
As a rule, the Customer may not request the reimbursement of the Tariff for the Services after the payment date. However, if you are not satisfied at any time with the use of the Services in the first month after the purchase of the Services, please contact us. We will do our best to address your problem, provide a solution or offer a remediation plan that meets your needs, if there is a technical problem underlying your dissatisfaction and this can be remedied under reasonable conditions for STARCARGO.
Please note that we will not receive a refund request when we have suspended or terminated your access to STARCARGO services due to this breach of the Terms and Conditions (including non-payment of the Tariff on time) or for any reason reported after the expiration of the first 30 days after date of purchase of the Services.
ACCESSING AND USING STARCARGO SERVICES
STARCARGO grants Customers a non-exclusive and non-transferable license by use of the Services and, for the Services available on the basis of subscription, conditioned by the payment of the related Tariff. Any developments Additional Services, either free or subscription-based may be subject to different tariff plans.
Access to STARCARGO Services may not be transferred, sold, assigned, sublicensed, by whatever means or made available to another parties, without the prior written consent of the Supplier.
AVAILABILITY OF SERVICES
STARCARGO services are made available to you. ” AS IS ”. STARCARGO does not warrant (a) that the Site and the Services offered meet the requirements pursued by Customers, (c) the fact that the Site and The services will always be available, accessible within the desired range of Users / Customers, free of any errors or 100% safe for (d) the satisfaction and accuracy of the results obtained from the use Site and Services, or (e) any errors, bugs, defects Site and Services. However, STARCARGO makes every effort necessary for the continuous improvement of the Site and the Services and prevention and remediation of errors resulting from the use of the Site and Services.
STARCARGO assumes no responsibility for the manner in which which Customers use the Services nor on the damages that the use of the Services may cause them to the terminal, the computer system from which they are accessed or information, documents and data Customers.
The Customer must communicate any irregularities found in connection with Website and Services by sending a message to the e-mail address [email protected] STARCARGO will endeavor to, but does not warrant, providing a response to any complaint related to Services in a prompt manner.
If the desired service is no longer available, for reasons attributable to the Supplier, the Customer can export his documents in format PDF, and product and customer nomenclatures in tabular format. If interruption / suspension of the Service for reasons attributable to the Customer, The Supplier will reasonably provide access to the Customer to export PDF documents and nomenclatures of products and customers in tabular format, but without assuming an express obligation in this regard.
RIGHTS AND OBLIGATIONS
We want to make sure we use STARCARGO Services safely. Through therefore, both we and our Customers / Users assume the following obligations:
Ø The user is fully responsible for access and use of the Services, in full compliance with applicable law as well as the principles of good faith, morals and specific customs. The user undertakes to comply exactly with these provisions included in Terms and Conditions.
Ø The user agrees not to resell, reproduce or exploit no part of the Service and / or the platform without the written consent of Provider. You may not use the Service to store, host or send a malicious or unsolicited email (spam).
Ø STARCARGO makes no warranty as to Customer satisfaction in regarding the use of the Services, the accuracy of the calculations performed in within the use of the Service, the content of the documents generated by through the platform, etc. Please check the accuracy of the data and documents generated before using them.
Ø STARCARGO, its partners or any collaborators are not responsible for direct, indirect damages, unrealized benefit or any other kind of damages related to Customers' use of the Services, except specific reimbursement situations and related limitations set out in the present document.
Ø The user undertakes to fully comply with the provisions related to copyright and personal data protection in what concerns the data entered in the system and the Supplier cannot be made responsible for any damages or violations of rights third parties.
Ø The user is responsible for updating the data in his account as soon as changes occur. STARCARGO does not assume responsibility in in the event of damage or injury of any kind due to it inability to access the email address declared in your account User.
Ø STARCARGO does not monitor or exercise any control over the data and Customer documents. We recommend that you regularly submit your documents stored in your account and we provide you with the reasonable support necessary in this sense.
Ø STARCARGO makes every reasonable effort to insure confidentiality of data transmitted by the Customer and entered into the account of User. STARCARGO does not monitor or exercise any control over Customer data and documents.
Ø The user has the right to add more to the computer system users of the account with various access rights - in whole or in part party - in his account. He may also delegate his duties to one or more several users.
Ø STARCARGO does not assume responsibility for the loss of passwords access to the user account or for activities that may compromise Customer account. If STARCARGO receives a notification with on the existence of services with an illegal appearance performed by to Customers, reserves the right to suspend the user account or block access to it.
Ø STARCARGO cannot ensure or guarantee the security of the information transmitted of Users. We therefore warn you that any information sent to us it will be done at your own risk.
Ø Any unauthorized access to non-public elements of the platform starcargo.app or access to persons other than those authorized to an account hosted by us is the crime of unauthorized access to a system computer science and will be sanctioned according to the Romanian legislation in force.
STARCARGO cannot be held responsible for any indirect loss or damage (including but not limited to loss-making damages, interruption of business, or other pecuniary damages) that the Customer or any third party may suffer as a result of using the Services in connection with the Supplier's fulfillment of any of its obligations.
The Customer agrees that he is solely responsible and will compensate the Supplier for any damage, costs or profit limitations that appear as as a result of any fraudulent actions on his part.
Although we make efforts to ensure quality and fairness messages published on the Site, we cannot guarantee, expressly or implicitly, in in terms of content, software or products and services, the accuracy, correctness or current nature of the information or Services available on the Site.
STARCARGO will not be liable for any loss suffered by the Customer if it is caused by non-compliance with those terms and conditions on the Site.
The Customer guarantees the data entered and bears full responsibility for the manner and purpose for which they use the services provided by STARCARGO as well as for the way it configures the user system who have access to the Client's account and their behavior.
The Customer guarantees the information he provides to www.starcargo.app and is solely responsible for presenting the information in a correct and complet manner, as well as maintaining the accuracy of the information or of updating it.
HOW WE STOP COLLABORATING
We may at any time restrict access to STARCARGO Services for objective reasons, including non - compliance by the Client with any obligations included in these terms and conditions or specific terms and conditions applicable between the parties or if there are any suspicions regarding the non-compliance by the Client with any legal obligations or any event related to the Client that could, directly or indirectly, damage the image of STARCARGO.
You may opt out of STARCARGO Services upon the expiration of the relevant period related to the purchased package of Services, without invoking any reason. If you benefit from the demo Services package, you can drop the use at any time.
In any case of termination, we will make the necessary efforts, without guarantee but any result in this regard, to give you the necessary support in view the transfer of your required documents as a result of use Services and which are stored in our database. You are obliged however, take the necessary steps to protect the documents and taking safety measures to protect them, including export your files regularly.
INTELLECTUAL PROPERTY RIGHTS
The entire content of the Site and the Services including but not limited to text, logos, stylized representations, buttons, trade symbols, static or dynamic images, multimedia content and other data, called generic " Content " is and remains the property of STARCARGO and is protected by applicable law.
The Customer is not allowed to copy, distribute, publish, transfer to third parties, modification and / or otherwise alteration, use, link to, display, inclusion of any Content in any another context, the inclusion of any Content outside the Site, the removal signs signifying the Supplier's copyright in Content as well as participation in the transfer, sale, distribution materials made by reproducing, modifying or displaying Content, except with the express written consent of the Supplier. It is forbidden any use of the Content for purposes other than those expressly permitted by these terms and conditions.
Neither party will be liable for non-performance its contractual obligations, if such non-performance is due to a force majeure event in accordance with applicable law.
The rights and obligations of the parties imposed by these Terms and Conditions, as well as all the legal effects they produce will be interpreted and governed by the Romanian law in force.
Any disputes between the Supplier and the Customer will be resolved on as amicably as possible. If the amicable settlement does not it is possible, the disputes will be within the jurisdiction of the courts at the Supplier's headquarters.
Any notification to the Supplier must be sent electronically to e-mail: [email protected]
THANK YOU FOR GIVING US TIME TO READ AND UNDERSTAND